Caribbean Microfinance Alliance

 

The CMFA is pleased to announce a new opportunity for microfinance professionals to learn more about how to create shared value for all their stakeholders and achieve balanced social and financial performance.  Book your space in our upcoming webinar series, “Introduction to Social Performance Management (SPM),” which will take place between 10:30 am and 12:30 pm Eastern Standard Time (UTC/GMT -5) during the month of March, according to the following schedule: 

 

Date

TIME

DURATION

TOPIC

Wednesday, March 15, 2017

10:30 AM

60 minutes

Webinar 1: Introduction to SPM and the Universal Standards

Tuesday, March 21, 2017

10:30 AM

60 minutes

Webinar 2: Introduction to SPI4 Social Audit Tool

Thursday, March 23, 2017

10:30 AM

60 minutes

Webinar 3: Training Board Members on SPM

Wednesday, March 29, 2017

11:30 AM

60 minutes

Webinar 4: Orientation to the SPTF’s Resource Center

Thursday, March 30, 2017

10:30 AM

60 minutes

Webinar 5: Implementation Series Style Interview

 

This series allows you to receive expert instruction on a variety of topics important to providing responsible and inclusive financial services, without ever leaving your desk! 

 

WHAT WILL I LEARN FROM EACH WEBINAR?

Webinar 1: Introduction to SPM and the Universal Standards

This session will present the Universal Standards for Social Performance Management (SPM), their structure, how they include the Smart Campaign's Certification Standards, and how they were created.  The webinar will also lay out the 5 steps on the pathway to better practice and the free, high-quality tools available to support financial service providers every step of the way.

Webinar 2: Introduction to the SPI4 Social Audit Tool

This session will present the SPI4 Social Audit Tool created by CERISE, which is the only social audit tool that is precisely aligned with the Universal Standards.  The webinar will cover the tool’s structure and functionalities as well as the steps necessary to become a qualified social auditor. 

Webinar 3: Training Board Members on SPM

Since many financial service providers mention that it is both crucial and difficult to convince their Board members of the importance of SPM prior to launching any SPM initiatives internally, this session presents the high-level introduction to SPM that is appropriate for a Board orientation.  Participants will hear what to say during a Board training on SPM and will receive a PPT that can be used as the template for their own presentation to their Board.

Webinar 4: Orientation to the SPTF’s Resource Center

The SPTF’s Resource Center is an online library of curated resources, available free of charge and focused on providing financial institutions with the tools, templates, and guidelines necessary for them to implement the Essential Practices described in the Universal Standards.  A tour of this virtual library will allow participants to find the resources they need to leverage global best practice and accelerate the implementation of their own improved practices.

Webinar 5: Implementation Series Style Interview

For three years, SPTF hosted a monthly webinar series where an SPTF moderator interviewed a practitioner about the set of excellent practices that allowed their institution to fully implement all the Essential Practices associated with one of the Universal Standards.  This webinar will feature an interview with a Caribbean institution about their practices. Recordings and notes from previous SPTF sessions are available for each of the standards, on the SPTF website: www.sptf.info  

 

WHO SHOULD ATTEND?

This series is for any microfinance professional who wants to learn more about how the social performance management (SPM) practices found in the Universal Standards can strengthen their operations and create client centered outcomes. The series is designed to benefit members from all stakeholder groups, with a special emphasis on financial service providers.

 

WHAT WILL I GAIN?

By the end of the five-session series, you will understand the contents of the Universal Standards, the benefits of using the SPI4 social audit tool, how to present SPM concepts to your Board, and practical ideas about how to improve operations at your institution to match those practices found in the Universal Standards.

 

WHO WILL PRESENT?

Cara S. Forster is an independent consultant on the topics of client protection and social performance in microfinance, and is part of the Social Performance Task Force’s Secretariat.  Her clients have included SPTF, ACCION International, FINCA International, and Grameen Foundation as well as various MFIs. She has a Bachelors from Harvard College and a Masters in Sustainable Development from Duke University.

 

HOW DO I REGISTER?

The cost to participation will be either US$35 per person per webinar or US$150 per person for access to the entire series. REGISTER NOW.

 

Each session will be hosted on SPTF’s WebEx platform. Once you are registered, the CMFA will email you with the log-in information before each session.

For more details please email secretariat@caribbeanmicrofinancealliance.com